Great location, clean, comfortable, beautiful hotel, great view of the city ! We loved that Omni added a special touch to our room to celebrate our engagement! We loved our robes and our cake! It was a very special stay for us! We also loved the access to Starbucks and seeing all the little shopping stores on the bottom floor! Very convenient! Didn’t have to leave the hotel for anything other than for the Lakers game! We loved that we were in walking distance of the Spectrum center! The Omni is just perfect for us!
Kierra
Januari 2025
The whole experience, checking in and parking was easy. Room service, Jasmine, was wonderful. She was such a nice personality at the end of a tiring day. The bar tender's were superb as well. We loved our complimentary breakfast and our waitress was so kind. Please commend her.
John
Mac 2024
The hotel is located in downtown Charlotte (called Uptown) and is surrounded by great coffee spots and restaurants. Rooms were clean and comfortable, their staff were outstanding and warming. Very convenient because you have Starbucks and Walgreens right under the hotel, just take the escalator and you’ll be in there. But, the hotel also offers breakfast and their food was delicious. We had dinner there too and service and food were amazing. They have a nice pool outside with a bar and restaurant right there. We loved how welcoming and warm the staff were. If felt like home for us!
Thais
September 2024
The location of this hotel is amazing. 2-10 minute walk from everything in Uptown. Downstairs of the building is a Walgreens, Starbucks, Chick-fil-a, and a few other shops. The staff were so sweet and very helpful. I had a maintenance issue with my room and they sent someone up immediately. I was in a new room within 10 minutes and they offered to help move all of my things.
Alexys
Ogos 2024
Bed was very comfortable. Staff was friendly.
Katheryn
September 2024
The location was amazing. I love that the hotel checks in with you during your stay to make sure that you are having a good experience. Front desk staff really helpful and friendly.
Kawana
November 2024
From arrival to departure we truly enjoyed our stay at the Charlotte Omni. Yasmin at the front desk was friendly and professional. The valet and bellman were very helpful and accommodating. We had real delicious hot chocolate on arrival in the lobby (nice touch). We usually don’t stay in high end hotels due to price but we selected this hotel because of location. We spent more but it was worth it. Love to stay there again.
Jane
Januari 2025
Omni was the perfect hotel for being in the heart of uptown Charlotte. The staff was pleasant and professional. From the valet to check-in to the restaurant/bar staff. A huge thank you to Clarissa Goodwin, who took additional time to make our stay special. She heard the details of our trip, which was a milestone birthday and night at the Blumenthal theater and Ms. Goodwin made our stay extra special. I highly recommend a stay at the Omni Charlotte.
Yvette
Mac 2025
The staff were amazing We had booked a deluxe executive twin queen with lounge access on the 14th, the room was very good, however we were given a room with an office block opposite on the 14th floor, a bit of a disappointing view. I asked the receptionist if we could possibly have a room with a better view as we were there for 5 nights, the receptionist obliged and what a room he gave us… and what a view, the room was fantastic anyway, but to wake up or come back to the city skyline really made our holiday. Thank you all Omni staff, all went over and above 😀 I also have to mention the 14th floor lounge, what a great touch… made us feel like royalty
John
November 2023
The location was excellent. Loved the location, close proximity to restaurants, football and baseball stadium. The front desk staffers and bar/food service staffers were very professional and accommodating! The Omni Charlotte Hotel is attached to the Mall and there is a Walgreens and Starbucks conveniently located to the Omni!!
Michael
Disember 2023